General terms and cancellation

Reservation
In order to confirm your reservation we kindly ask you to pay a deposit of 500,00 €  (summer period) and 800,00€ (winter period).
As guarantee for your Junior Suite or Suite reservation, we ask a deposit of 30% of the total amount due, through bank transfer, by charging your credit card Visa or Mastercard or subscribing our travel insurance.

Bank connection:
Bank Intesa San Paolo
La Villa/39036 - BZ
Internat.: IBAN CODE: IT 47 Z030 6958 1830 0001 1018 590
BIC CODE: BCIT IT MM

Cancellation
Should you have to cancel the reservation within 30 days prior to your arrival,
the deposit can be used during another stay within the end of the year.
In case you have to cancel the reservation from 0 to 29 days prior to your arrival,
we will have to keep the whole amount, with no refund.
For cancellations from 1 to 10 days prior arrival we charge 3 nights accomodation.
For no show we charge 100% of the stay.

Trip insurance
Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the travel insurance.